Frequently asked questions
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Frequently asked questions for "General questions"
I have already purchased the App, how do I receive the 15 new recipes for free?
When the 2nd upgrade version is available, go to the App Store on your device and update the App for free. Or click on the training section on how to update the Thermomix App. Read the detailed answer
Are the 15 recipes for free only when you buy the App or given in a release too?
The 15 free recipes are available when you buy our App, they are not available on its own. Read the detailed answer
From which International books are the free 15 recipes?
From "Full steam ahead", "Travelling with Thermomix" and the 4th coming international cookbook. Read the detailed answer
How do I change the language of the App?
The language of the App depends on the settings of your iPhone/iPod/iPad. In order to change the language of your device, click on the "Settings" button. Then click on "General" and then "International" and choose the language you want. Read the detailed answer
I can't send recommendations. Why?
You need an internet connection and an active email account in order to send recommendations. First, check you have internet access by opening your browser and going to a website. If you are connected to the internet but still can’t send a recommendation, there may not be an email account activated on your device. Read the detailed answer
Can I download more recipes and add them to the App?
No. The App is only based on our book "My Way of Cooking". Read the detailed answer
What do the little stars shown under each recipe mean?
These stars symbolise your personal rating of the specific recipe. You can rate each recipe by opening it and clicking on one of the stars. Read the detailed answer and watch screenshots
Are there any differences in the operation of the App between different devices? For example, iPhone vs. iPad.
There are no differences. The App functions are exactly the same for all devices. Read the detailed answer
Unfortunately I don't own an Apple device. Will there be a version for other operating systems like Android in the future?
At the moment, our App only operates on an Apple device, nevertheless we are studying the different possibilities with other operatives systems like Android and we will keep you informed about our new launches through this same media. Read the detailed answer
Will I be charged for updates as they become available?
No, all updates are free of charge. Read the detailed answer
How can I print a recipe or my shopping list?
You can print a recipe or your shopping list by sending it to your email account and then printing it from there. Read the detailed answer
Can I share my favourite recipe on Facebook?
Yes. Go to your favourite recipe, click on the "More" button and then on "Feedback". There you’ll find the "Facebook" button. Read the detailed answer
Can I add comments or edit the content of the recipes?
On every recipe there is a "Note" button. Here you can add personal notes and edit your notes after saving. However, the content of recipe itself cannot be edited.
Read the detailed answer
Do I need to be online to use my App?
No, our App is designed to be used offline. It is only when sending and sharing recipes that you need to go online. Read the detailed answer
Can’t find what you’re looking for?
Why not post your question on the Thermomix Recipe Community Forum? You’ll
find thousands of other Thermomix enthusiasts who should be able to help. Just
click on the link below.
